Osburn -

Bienvenue chez Osburn, une entreprise spécialisée dans la vente de poêles à bois, l'établissement de service et la fabrication de cheminées. Situé à l'adresse 285 Bridge Street, Nashua, NH 03060, États-Unis, Osburn est facilement accessible pour tous ceux qui cherchent à se réchauffer avec un poêle à bois de qualité.

Le numéro de téléphone de l'entreprise est 888-539-0864, et leur site web est osburn-mfg.com. Osburn offre une livraison et accepte les cartes de crédit pour faciliter l'achat de leurs produits.

Les spécialités d'Osburn incluent la vente de poêles à bois, l'établissement de service et la fabrication de cheminées. Avec 16 avis sur Google My Business, l'entreprise a une note moyenne de 4.5/5, ce qui témoigne de la qualité de leurs produits et services.

En plus de leurs spécialités, Osburn offre également d'autres avantages intéressants. Ils offrent une livraison pour faciliter l'achat de leurs poêles à bois et cheminées. De plus, ils acceptent les cartes de crédit pour rendre l'achat plus accessible.

Les opinions des clients sont également importantes pour Osburn. Avec une note moyenne de 4.5/5 sur Google My Business, il est clair que les clients sont satisfaits de leurs produits et services. Les commentaires positifs incluent la qualité des poêles à bois, l'excellent service à la clientèle et la facilité de faire des achats en ligne.

Avis de Osburn

Walter Fortin

5/5

Vraiment mon meilleur foyer, depuis 25ans et toujours merveilleux.

s m

5/5

Super service a la clientèle, super produit

Ryan

1/5

I'm not very impressed with the customer service so far. The first fire I lit (to cure the paint) The paint peeled off the stove where the stove pipe connects. Why does the customer have to cure the paint in their family home? Anyway, the distributor said they might be able to send me some paint to fix it myself. This has been going on now for 5 weeks without anyone reaching out. I wouldn't recommend getting the "blower" either. It's louder than expected, and sucks more than it blows. Some of the bricks were chipped when the unit arrived, was told it's common because of the shipping process. Was told they're cheap to replace. I'm sure it's not the worst stove on the market, but I would definitely recommend going with a better brand if you're able to.

Deanna Jackson

5/5

Daniel is the perfect rep! Very knowledgeable and got things done! He made the long hold worth the weight. Very entertaining and knows his job very well. I think he needs 6 figures ;D He's definitely worth it. Thank you so much for ALL of your help Daniel! Have a great holiday season and new year!! 🙂

Ivor Petrie

5/5

I purchased an Osburn Stratford II insert as it could heat my entire house while still looking good and all the reviews said it was very efficient and good quality. Unfortunately the installer my builder used was unfamiliar with this type of wood burning appliance, refused to connect the air and electrical connections and damaged or omitted to fit a number of parts. Although I am a highly qualified and practical engineer and could do the electrical work, fix the broken parts and attach the omitted parts, the unit maulfunctioned when we tried to use it. I was beyond impressed when I called SBI for help. Not only do they answer the telephone, they provide excellent high quality engineering help on all aspects. Although my unit had multiple issues each time I called, I received good helpful and practical advice and slowly fixed the faults and got my unit working. SBI provided manometer settings to allow me to test the draft/draw and very helpful advice on how to trace the source of the problems which included broken and missing bolts causing excessive air draft so the unit consumed significant quantities of wood while providing very little heat. After the final call when I eventually fixed the last issue, SBI even called the following day to ensure the last issue was fixed and my unit was providing the heat and service I was expecting. I am very impressed by the service received and the look and heat output for the small amount of firewood the Osburn Stratford II consumes and could not be happier with our purchase. Great product and the best service support I have received in years. Thanks.

Demetrios (“Jimmy”)

5/5

I've been burning wood to heat my home for over 40 years. I had a free-standing wood burning stove and a wood stove insert and the new Osburn Inspire insert stove surpasses anything I've personally seen. The burn time is approximately 8 hours and the 176 CFM blower is outstanding. This stove heats my entire first floor and keeps the upstairs warm. I now use half the wood supply for the season and the visual appeal is unparalleled. The Osburn Inspire also meets 2020 EPA standards for a tax credit.

Larry Frey

5/5

KC Stoves is where I purchased a new stove, Osborn 3500 which is the best performing and most efficient wood stove I hav ever owned and I’ve been burning wood for over 32 years.

Colleen Vincent

5/5

Awesome product, we purchased ha Matrix 2100 wood insert and loved it. Then we bought another one 2 months later for another. The customer service from Osburn is nothing short of outstanding. Martin was a phenomenal resource when our installers made mistakes that caused a variety of problems. Martin diagnosed each problem and gave clear resolutions to be followed. Martin is extremely intelligent and his expertise was filled with accuracy and common sense. He provided emails so I wouldn't forget what he suggested. Now we have all issues corrected by the installer as safety is priority one. we adore our matrix 2100 inserts. You can burn with the door closed or open with an Osburn screen for an open fireplace option. Martin is the best, most patient representative and knows everything there is to know about osburn stoves, wood, chimneys, smoke, cleaning, you name it. Thank you Osburn and Martin. Don't ever change! God bless.